Participant Resources

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Participant Resources assists all participants with non-program related needs, facilitates access to Banff Centre resources and services, and responds to the needs of people living away from home. Guided by the belief that artistic and personal growth are inseparable, Participant Resources strives to provide a healthy experience that fosters a sense of community and celebrates civility, support, and respect.

Medical Clinics

If you need to see a doctor or require any information on medical services in Banff please visit Participant Resources.

There is no charge for Canadians with valid provincial health insurance coverage. Participants with international travel insurance will need to pay a small fee that can be claimed back through your insurance or your personal travel insurance company.

Counselling Services

In Person: A confidential on-site professional counselling service is provided by Banff Centre. To book an appointment, email   You may also speak with us in the Participant Resources office for confidential assistance.

By Telephone / On-line: Banff Centre is pleased to offer an assistance program to help you. The ComPsych ® GuidanceResources® (pdf) program provides expert advice, confidential counselling, resources, and information to help you with work-life challenges, personal problems, legal and financial questions as well as health and wellness coaching. These program services are confidential, free and available to you 24/7/365. To access: Call: 855.232.2734 Go online: Your Web ID: InfoMercer. Identify yourself as a Banff Centre Participant when calling for services.

Useful Links



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Hours of Operation

Our office is located in the Sally Borden Building.

Monday - Friday: 9 a.m. - 5 p.m. 
Saturday: Closed
Sunday: 3 p.m. - 8 p.m. 
Closed all statutory holidays

Contact Us

For questions about the department and what we offer, please contact: 



107 Tunnel Mountain Drive
Box 1020, Stn. 34
Banff, Alberta
T1L 1H5 Canada